Massachusetts Veterans Home at Holyoke
110 Cherry Street · Holyoke, MA · 01040 · 4135329475
128 certified beds Government - State
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 82 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 7.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 2.35 | 0.55–0.75 |
| Weekend hours / resident-day | 6.69 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (6 in the current record)
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Potential for harm · D February 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 14, 2025 · Resident Rights
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Potential for harm · E February 28, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 14, 2025 · Resident Rights
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Potential for harm · D February 28, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected April 14, 2025 · Quality of Life and Care
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Potential for harm · D February 28, 2025
Provide and implement an infection prevention and control program.
Corrected April 14, 2025 · Infection Control
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Potential for harm · E February 28, 2025
Ensure that paid feeding assistants have the training they need.
Corrected April 14, 2025 · Nursing and Physician Services
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225786 · certified since April 14, 2025. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.