Mary Wade Home, the Incorporated

118 Clinton Ave · New Haven, CT · 06513 · 2035627222

94 certified beds Non profit - Corporation

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspection record is far worse than the national median (deficiency count and severity).

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 37
Serious harm & abuse 20% 74
Staffing 20% 73
Federal penalties 15% 60
Trend 10% 62
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.313.48 min · 4.1 strong
RN hours / resident-day0.490.55–0.75
Weekend hours / resident-day3.76≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)2 · $20,144

Inspection citations (51 in the current record)

  • Potential for harm · D April 10, 2026 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 22, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D November 13, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 12, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 13, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 12, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 27, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 8, 2025 · Quality of Life and Care

  • Potential for harm · D June 6, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 1, 2025 · Quality of Life and Care

  • Potential for harm · D April 11, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 25, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 8, 2025 · Resident Rights

  • Potential for harm · F February 25, 2025

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Corrected April 8, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 25, 2025

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected April 8, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 25, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 8, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 25, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 8, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 25, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 8, 2025 · Quality of Life and Care

  • Potential for harm · D February 25, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 8, 2025 · Quality of Life and Care

  • Potential for harm · D February 25, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 8, 2025 · Quality of Life and Care

  • Potential for harm · E February 25, 2025

    Observe each nurse aide's job performance and give regular training.

    Corrected April 8, 2025 · Nursing and Physician Services

  • Potential for harm · E February 25, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 8, 2025 · Pharmacy Service

  • Potential for harm · E February 25, 2025

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected April 8, 2025 · Nutrition and Dietary

  • Potential for harm · F February 25, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 8, 2025 · Nutrition and Dietary

  • Potential for harm · E February 25, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 8, 2025 · Infection Control

  • Potential for harm · D February 25, 2025

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Corrected April 8, 2025 · Administration

  • Potential for harm · D February 25, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected April 8, 2025 · Nursing and Physician Services

  • Potential for harm · D December 9, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 9, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 25, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected December 16, 2024 · Resident Rights

  • Potential for harm · D April 15, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 2, 2024 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 25, 2025Fine$12,701
November 1, 2023Fine$7,443

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075325 · certified since September 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.