Majestic Gardens at Memphis Rehab & Snc
131 N Tucker · Memphis, TN · 38104 · 9017265600
169 certified beds For profit - Corporation Chain: Ephram Lahasky
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.43 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | 9 · $810,404 |
Inspection citations (37 in the current record)
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Potential for harm · D September 11, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 11, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 11, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D September 11, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 19, 2025 · Pharmacy Service
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Potential for harm · D September 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 19, 2025 · Pharmacy Service
-
Potential for harm · D September 11, 2025
Provide and implement an infection prevention and control program.
Corrected December 19, 2025 · Infection Control
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Potential for harm · D August 20, 2025 · found via complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected August 28, 2025 · Resident Rights
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Immediate jeopardy · K May 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 17, 2024 · Quality of Life and Care
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Potential for harm · E May 8, 2024
Keep all essential equipment working safely.
Corrected July 31, 2024 · Environmental
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Potential for harm · D May 8, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · E May 8, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 31, 2024 · Resident Rights
-
Potential for harm · E May 8, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 31, 2024 · Resident Rights
-
Potential for harm · D May 8, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · D May 8, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected July 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · D May 8, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 31, 2024 · Quality of Life and Care
-
Potential for harm · D May 8, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 31, 2024 · Pharmacy Service
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Potential for harm · E May 8, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 31, 2024 · Nutrition and Dietary
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Potential for harm · D May 8, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 31, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · K August 24, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 30, 2024 · Quality of Life and Care
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Immediate jeopardy · J August 24, 2023 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected September 18, 2023 · Administration
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Immediate jeopardy · J August 24, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected January 30, 2024 · Administration
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Potential for harm · D August 24, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected January 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 24, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 8, 2024 | Fine | $285,904 |
| May 8, 2024 | Payment Denial | 129 days |
| January 8, 2024 | Fine | $4,893 |
| December 11, 2023 | Fine | $13,635 |
| November 20, 2023 | Fine | $4,545 |
| November 13, 2023 | Fine | $4,545 |
| November 6, 2023 | Fine | $4,545 |
| October 30, 2023 | Fine | $4,545 |
| October 10, 2023 | Fine | $11,538 |
| August 24, 2023 | Fine | $476,254 |
| August 24, 2023 | Payment Denial | 129 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445150 · certified since November 1, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.