Majestic Care of Whitehall
4805 Langley Avenue · Whitehall, OH · 43213 · 6145018271
150 certified beds For profit - Individual Chain: Majestic Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (88 in the current record)
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Potential for harm · D April 7, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 15, 2026 · Resident Rights
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Potential for harm · D April 7, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 15, 2026 · Resident Rights
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Potential for harm · D April 7, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 7, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 15, 2026 · Quality of Life and Care
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Potential for harm · D April 7, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 15, 2026 · Quality of Life and Care
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Potential for harm · D April 7, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 15, 2026 · Quality of Life and Care
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Potential for harm · D April 7, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 15, 2026 · Quality of Life and Care
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Potential for harm · D April 7, 2026 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 15, 2026 · Pharmacy Service
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Potential for harm · D April 7, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 15, 2026 · Infection Control
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Potential for harm · D January 2, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 30, 2025 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 15, 2024 · Resident Rights
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Potential for harm · D November 6, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 15, 2024 · Resident Rights
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Potential for harm · D November 6, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 15, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 15, 2024 · Infection Control
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Potential for harm · E November 6, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 15, 2024 · Environmental
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Potential for harm · D October 2, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 17, 2024 · Resident Rights
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Potential for harm · D October 2, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D October 2, 2024 · found via complaint
Assist a resident in gaining access to vision and hearing services.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D October 2, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D October 2, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D October 2, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D October 2, 2024 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 17, 2024 · Pharmacy Service
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Potential for harm · D October 2, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected October 17, 2024 · Pharmacy Service
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Potential for harm · D August 14, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · F August 14, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 2, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 18, 2024 | Payment Denial | 29 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366201 · certified since August 22, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.