Majestic Care of Southport
8549 S Madison Ave · Indianapolis, IN · 46227 · 3178819164
122 certified beds For profit - Corporation Chain: Majestic Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · D September 26, 2025
Provide care by qualified persons according to each resident's written plan of care.
Corrected October 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 20, 2025 · Nutrition and Dietary
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Potential for harm · D September 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 26, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 17, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 11, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 2, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected November 2, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 2, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected November 2, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected November 2, 2024 · Quality of Life and Care
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Potential for harm · D October 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 2, 2024 · Pharmacy Service
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Potential for harm · D October 11, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 2, 2024 · Nutrition and Dietary
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Potential for harm · D April 22, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 22, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D November 17, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 15, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 17, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 15, 2023 · Quality of Life and Care
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Potential for harm · D November 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 15, 2023 · Quality of Life and Care
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Potential for harm · E November 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2023 · Nutrition and Dietary
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Actual harm · G June 20, 2023 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected July 7, 2023 · Quality of Life and Care
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Potential for harm · D June 20, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155247 · certified since March 29, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.