Majestic Care of New Haven
1201 Daly Drive · New Haven, IN · 46774 · 2607490413
109 certified beds For profit - Corporation Chain: Majestic Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.62 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D April 1, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · D January 9, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 30, 2026 · Pharmacy Service
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Potential for harm · E January 9, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 30, 2026 · Nutrition and Dietary
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Potential for harm · E January 9, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 30, 2026 · Nutrition and Dietary
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Potential for harm · E January 9, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected January 30, 2026 · Administration
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Potential for harm · D January 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 6, 2025 · Pharmacy Service
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Potential for harm · D June 14, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · D June 14, 2024 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 1, 2024 · Pharmacy Service
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Potential for harm · D March 8, 2024
Honor the resident's right to manage his or her financial affairs.
Corrected March 26, 2024 · Resident Rights
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Potential for harm · D March 8, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 26, 2024 · Quality of Life and Care
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Potential for harm · E March 8, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected March 26, 2024 · Nursing and Physician Services
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Potential for harm · D March 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 26, 2024 · Pharmacy Service
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Potential for harm · E March 8, 2024
Dispose of garbage and refuse properly.
Corrected March 26, 2024 · Nutrition and Dietary
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Potential for harm · E March 8, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 26, 2024 · Administration
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Potential for harm · E March 8, 2024
Provide and implement an infection prevention and control program.
Corrected March 26, 2024 · Infection Control
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Potential for harm · E March 8, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 26, 2024 · Infection Control
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Potential for harm · D August 31, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected September 22, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 19, 2023 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected June 22, 2023 · Resident Rights
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Potential for harm · D June 19, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 22, 2023 · Quality of Life and Care
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155207 · certified since September 27, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.