Majestic Care of Kent
1290 Fairchild Avenue · Kent, OH · 44240 · 3306784912
74 certified beds For profit - Limited Liability company Chain: Majestic Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D March 12, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 20, 2026 · Resident Rights
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Potential for harm · E March 12, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · F January 29, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 13, 2026 · Nutrition and Dietary
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Potential for harm · D September 10, 2025
Honor the resident's right to manage his or her financial affairs.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · D September 10, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · E September 10, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · F September 10, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2025
Respond appropriately to all alleged violations.
Corrected October 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D September 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 15, 2025 · Pharmacy Service
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Potential for harm · F September 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 15, 2025 · Nutrition and Dietary
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Potential for harm · D September 10, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · F September 10, 2025
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Corrected October 15, 2025 · Administration
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Potential for harm · F September 10, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected October 15, 2025 · Administration
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Potential for harm · F September 10, 2025
Provide and implement an infection prevention and control program.
Corrected October 15, 2025 · Infection Control
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Potential for harm · F September 10, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected October 15, 2025 · Nursing and Physician Services
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Potential for harm · D September 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D September 10, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 15, 2025 · Pharmacy Service
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Actual harm · G July 10, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 21, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 10, 2023 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected July 21, 2023 · Quality of Life and Care
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Potential for harm · D June 21, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 21, 2023 · Quality of Life and Care
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Potential for harm · D March 30, 2023
Honor the resident's right to manage his or her financial affairs.
Corrected May 10, 2023 · Resident Rights
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Potential for harm · D March 30, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 30, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365834 · certified since April 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.