Majestic Care of Carmel

12999 N Pennsylvania St · Carmel, IN · 46032 · 3178482448

94 certified beds For profit - Corporation Chain: Majestic Care Part of a CCRC

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 69
Serious harm & abuse 20% 100
Staffing 20% 60
Federal penalties 15% 100
Trend 10% 80
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.253.48 min · 4.1 strong
RN hours / resident-day0.570.55–0.75
Weekend hours / resident-day2.78≈ weekday level
Nursing turnover / year50%median 45%
Fines (3-yr window)none

Inspection citations (24 in the current record)

  • Potential for harm · D July 28, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected August 20, 2025 · Resident Rights

  • Potential for harm · D July 28, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected August 20, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 28, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 20, 2025 · Quality of Life and Care

  • Potential for harm · D July 28, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected August 20, 2025 · Quality of Life and Care

  • Potential for harm · D July 28, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 20, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 30, 2024

    Reasonably accommodate the needs and preferences of each resident.

    Corrected August 26, 2024 · Resident Rights

  • Potential for harm · D July 30, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected August 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D July 30, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D July 30, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 26, 2024 · Quality of Life and Care

  • Potential for harm · E July 30, 2024

    Provide and implement an infection prevention and control program.

    Corrected August 26, 2024 · Infection Control

  • Potential for harm · D July 30, 2024

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected August 26, 2024 · Infection Control

  • Potential for harm · D November 15, 2023 · found via complaint

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected December 6, 2023 · Resident Rights

  • Potential for harm · D November 15, 2023 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 6, 2023 · Quality of Life and Care

  • Potential for harm · D November 15, 2023 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected December 6, 2023 · Quality of Life and Care

  • Potential for harm · D November 15, 2023 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 6, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 19, 2023

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected June 7, 2023 · Resident Rights

  • Potential for harm · D May 19, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 7, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 19, 2023

    Provide activities to meet all resident's needs.

    Corrected June 7, 2023 · Quality of Life and Care

  • Potential for harm · D May 19, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 7, 2023 · Quality of Life and Care

  • Potential for harm · D May 19, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected June 7, 2023 · Quality of Life and Care

  • Potential for harm · D May 19, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 7, 2023 · Quality of Life and Care

  • Potential for harm · D May 19, 2023

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected June 7, 2023 · Quality of Life and Care

  • Potential for harm · D May 19, 2023

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 7, 2023 · Pharmacy Service

  • Potential for harm · D May 19, 2023

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected June 7, 2023 · Environmental

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155618 · certified since January 20, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.