Maine Veterans Home - Augusta
35 Heroes Way · Augusta, ME · 04330 · 2076222454
108 certified beds Non profit - Corporation Chain: Maine Veterans' Home
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 6.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.72 | 0.55–0.75 |
| Weekend hours / resident-day | 6.23 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · E November 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · E November 18, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · E November 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 19, 2025 · Nutrition and Dietary
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Potential for harm · E October 23, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D October 23, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D October 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · E October 23, 2024
Provide and implement an infection prevention and control program.
Corrected January 7, 2025 · Infection Control
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Potential for harm · D January 26, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 3, 2023 · Resident Rights
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No harm found · B January 26, 2023
Ensure each resident receives an accurate assessment.
Corrected March 2, 2023 · Resident Assessment and Care Planning
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205126 · certified since January 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.