Mado Healthcare - Uptown
4621 North Racine Avenue · Chicago, IL · 60640 · 7737842300
132 certified beds For profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Federal penalties on record: $123,614 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$123,614 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.79 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 2.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 2.50 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | 2 · $123,614 |
Inspection citations (33 in the current record)
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Potential for harm · D August 21, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D June 21, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 4, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D April 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 25, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 15, 2025 · Quality of Life and Care
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Actual harm · G January 3, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · E November 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 13, 2024 · Resident Rights
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Potential for harm · F November 20, 2024
Provide care by qualified persons according to each resident's written plan of care.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 20, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 13, 2024 · Quality of Life and Care
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Potential for harm · E November 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 13, 2024 · Pharmacy Service
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Potential for harm · D November 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 13, 2024 · Pharmacy Service
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Potential for harm · D November 20, 2024
Provide and implement an infection prevention and control program.
Corrected December 13, 2024 · Infection Control
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Potential for harm · D November 20, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 13, 2024 · Environmental
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Immediate jeopardy · J September 23, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected October 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F September 23, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 7, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected December 28, 2023 · Resident Rights
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Potential for harm · D December 7, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 28, 2023 · Quality of Life and Care
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Potential for harm · D December 7, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 28, 2023 · Quality of Life and Care
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Potential for harm · F December 7, 2023
Post nurse staffing information every day.
Corrected December 28, 2023 · Nursing and Physician Services
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Potential for harm · D December 7, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 28, 2023 · Pharmacy Service
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Potential for harm · D December 7, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 28, 2023 · Pharmacy Service
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Potential for harm · F December 7, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 28, 2023 · Nutrition and Dietary
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Potential for harm · D December 7, 2023
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected December 28, 2023 · Environmental
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Potential for harm · D October 2, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 13, 2023 · Quality of Life and Care
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Potential for harm · D October 2, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 13, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 20, 2024 | Fine | $8,978 |
| September 23, 2024 | Fine | $114,636 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146191 · certified since February 8, 2019. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.