Macgregor Downs Health Center by Harborview
2910 Macgregor Downs Road · Greenville, NC · 27834 · 2527584121
152 certified beds For profit - Limited Liability company Chain: Harborview Health Systems
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.54 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.58 | 0.55–0.75 |
| Weekend hours / resident-day | 2.98 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 1 · $10,023 |
Inspection citations (36 in the current record)
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Potential for harm · D April 30, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 28, 2026 · Resident Rights
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Potential for harm · D April 30, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected May 28, 2026 · Resident Rights
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Potential for harm · D February 13, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 13, 2025 · Resident Rights
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Potential for harm · D February 13, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 13, 2025 · Resident Rights
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Potential for harm · D February 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 13, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 13, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 13, 2025 · Nutrition and Dietary
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Potential for harm · E February 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 13, 2025 · Nutrition and Dietary
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Potential for harm · E February 13, 2025
Provide and implement an infection prevention and control program.
Corrected March 13, 2025 · Infection Control
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Potential for harm · D February 13, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 13, 2025 · Resident Rights
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Potential for harm · D February 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2025 · Quality of Life and Care
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No harm found · B February 13, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 13, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K August 2, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 19, 2024 · Environmental
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Potential for harm · D August 2, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 19, 2024 · Quality of Life and Care
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Potential for harm · D December 22, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 24, 2024 · Resident Rights
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Potential for harm · E December 22, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 24, 2024 · Nutrition and Dietary
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Potential for harm · E December 22, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected January 24, 2024 · Administration
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Potential for harm · D December 22, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 24, 2024 · Infection Control
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Potential for harm · D December 22, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected January 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 22, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 22, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 24, 2024 · Quality of Life and Care
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No harm found · B December 22, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · F January 26, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected February 22, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 2, 2024 | Fine | $10,023 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345168 · certified since November 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.