Lutheran Home
2116 Dover Center Rd · Westlake, OH · 44145 · 4408710090
104 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 5.02 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D November 24, 2025 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 8, 2025 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected October 12, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 12, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 12, 2023 · Pharmacy Service
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Potential for harm · D August 24, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 12, 2023 · Pharmacy Service
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No harm found · C August 24, 2023
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected October 12, 2023 · Administration
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No harm found · C August 24, 2023
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected October 12, 2023 · Administration
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Potential for harm · F January 16, 2020
Provide and implement an infection prevention and control program.
Corrected February 21, 2020 · Infection Control
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Potential for harm · D November 29, 2018
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 30, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 29, 2018
Respond appropriately to all alleged violations.
Corrected January 30, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 29, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 30, 2019 · Quality of Life and Care
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Potential for harm · D November 29, 2018
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 30, 2019 · Quality of Life and Care
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Potential for harm · F November 29, 2018
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 30, 2019 · Nursing and Physician Services
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Potential for harm · D November 29, 2018
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 30, 2019 · Pharmacy Service
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Potential for harm · D November 29, 2018
Provide and implement an infection prevention and control program.
Corrected January 30, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365020 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.