Lutheran Home for the Aged
800 West Oakton Street · Arlington Hts, IL · 60004 · 8472533710
354 certified beds Non profit - Church related
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $102,869 in fines in the last 24 months.
- 9 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$102,869 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.12 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | 5 · $130,177 |
Inspection citations (52 in the current record)
-
Actual harm · G September 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 10, 2025 · Quality of Life and Care
-
Potential for harm · D July 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 18, 2025 · Quality of Life and Care
-
Actual harm · G July 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 18, 2025 · Quality of Life and Care
-
Potential for harm · D May 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 22, 2025 · Quality of Life and Care
-
Actual harm · G April 30, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D February 21, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G November 21, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 5, 2024 · Resident Rights
-
Potential for harm · D November 21, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 5, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D November 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · E November 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 5, 2024 · Pharmacy Service
-
Potential for harm · D November 21, 2024
Provide and implement an infection prevention and control program.
Corrected December 5, 2024 · Infection Control
-
Actual harm · G November 7, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 5, 2024 · Quality of Life and Care
-
Actual harm · G October 2, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 11, 2024 · Quality of Life and Care
-
Potential for harm · D August 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 5, 2024 · Quality of Life and Care
-
Potential for harm · D June 27, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 9, 2024 · Pharmacy Service
-
Potential for harm · D April 18, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 3, 2024 · Quality of Life and Care
-
Potential for harm · D April 16, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected May 2, 2024 · Resident Assessment and Care Planning
-
Actual harm · G February 29, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 23, 2024 · Quality of Life and Care
-
Potential for harm · D January 24, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 30, 2025 | Fine | $48,620 |
| November 7, 2024 | Fine | $40,339 |
| October 2, 2024 | Fine | $13,910 |
| February 29, 2024 | Fine | $14,050 |
| October 10, 2023 | Fine | $13,258 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145739 · certified since December 17, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.