Lotus Nursing and Rehabilitation Center

7950 Lake Underhill Road · Orlando, FL · 32822 · 4076582046

180 certified beds For profit - Limited Liability company Chain: Ventura Services

  • Inspection results have improved across recent cycles.

The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 52
Serious harm & abuse 20% 94
Staffing 20% 71
Federal penalties 15% 81
Trend 10% 85
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.663.48 min · 4.1 strong
RN hours / resident-day0.530.55–0.75
Weekend hours / resident-day3.44≈ weekday level
Nursing turnover / year35%median 45%
Fines (3-yr window)1 · $3,282

Inspection citations (32 in the current record)

  • Potential for harm · D June 26, 2025 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected July 26, 2025 · Resident Rights

  • Potential for harm · D June 26, 2025 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected July 26, 2025 · Resident Rights

  • Potential for harm · D February 25, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 25, 2025 · Quality of Life and Care

  • Potential for harm · D October 3, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected November 3, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 3, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected November 3, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 3, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 3, 2024 · Quality of Life and Care

  • Potential for harm · D October 3, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected November 3, 2024 · Quality of Life and Care

  • Potential for harm · D October 3, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 3, 2024 · Quality of Life and Care

  • Potential for harm · E October 3, 2024

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Corrected November 3, 2024 · Administration

  • Potential for harm · D October 3, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 3, 2024 · Infection Control

  • Potential for harm · D January 11, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 11, 2024 · Quality of Life and Care

  • Actual harm · G March 3, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 7, 2023 · Quality of Life and Care

  • Potential for harm · E March 3, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 7, 2023 · Resident Rights

  • Potential for harm · D March 3, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected April 7, 2023 · Resident Rights

  • Potential for harm · D March 3, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected April 7, 2023 · Resident Rights

  • Potential for harm · D March 3, 2023

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected April 7, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 3, 2023

    Ensure each resident receives an accurate assessment.

    Corrected April 7, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 3, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected April 7, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 3, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected April 7, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 3, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 7, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E March 3, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 7, 2023 · Quality of Life and Care

  • Potential for harm · D March 3, 2023

    Provide enough food/fluids to maintain a resident's health.

    Corrected April 7, 2023 · Quality of Life and Care

  • Potential for harm · E March 3, 2023

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 7, 2023 · Pharmacy Service

  • Potential for harm · D March 3, 2023

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected April 7, 2023 · Pharmacy Service

  • Potential for harm · D March 3, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected April 7, 2023 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
December 26, 2023Fine$3,282

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105564 · certified since February 19, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.