Long Beach Healthcare Center
3401 Cedar Avenue · Long Beach, CA · 90807 · 5624264461
154 certified beds For profit - Limited Liability company Chain: Serrano Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $81,538 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$81,538 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.74 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 3 · $81,538 |
Inspection citations (102 in the current record)
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Potential for harm · D April 29, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Deficient, Provider has no plan of correction · Resident Rights
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Actual harm · G March 16, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D January 21, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 21, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 16, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected January 14, 2026 · Environmental
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Potential for harm · D September 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 5, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 29, 2025 · Resident Rights
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Potential for harm · D August 5, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 29, 2025 · Quality of Life and Care
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Potential for harm · D July 28, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 23, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 23, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 23, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 23, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 23, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 23, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 23, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 13, 2025 · Nursing and Physician Services
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Potential for harm · D May 23, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected June 13, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 16, 2026 | Fine | $19,135 |
| May 15, 2025 | Fine | $28,915 |
| January 24, 2025 | Fine | $33,488 |
| January 24, 2025 | Payment Denial | 23 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055364 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.