Life Care Center of the Willows

1000 Elizabeth Dr · Valparaiso, IN · 46383 · 2194644858

92 certified beds Government - County Chain: Life Care Centers of America

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 48
Serious harm & abuse 20% 100
Staffing 20% 67
Federal penalties 15% 100
Trend 10% 28
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.463.48 min · 4.1 strong
RN hours / resident-day0.650.55–0.75
Weekend hours / resident-day3.05≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)none

Inspection citations (37 in the current record)

  • Potential for harm · D March 25, 2026 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 10, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2026

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 20, 2026 · Resident Rights

  • Potential for harm · D January 27, 2026

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected February 20, 2026 · Resident Rights

  • Potential for harm · D January 27, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 20, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 27, 2026

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2026

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2026

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2026

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 20, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2026

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected February 20, 2026 · Pharmacy Service

  • Potential for harm · E January 27, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 20, 2026 · Nutrition and Dietary

  • Potential for harm · D January 27, 2026

    Provide and implement an infection prevention and control program.

    Corrected February 20, 2026 · Infection Control

  • Potential for harm · D January 27, 2026

    Implement a program that monitors antibiotic use.

    Corrected February 20, 2026 · Infection Control

  • Potential for harm · F January 27, 2026

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected February 20, 2026 · Environmental

  • Potential for harm · D December 4, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected December 29, 2025 · Infection Control

  • Potential for harm · D September 29, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected October 24, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E September 29, 2025 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected October 24, 2025 · Environmental

  • Potential for harm · D November 13, 2024

    Keep residents' personal and medical records private and confidential.

    Corrected December 6, 2024 · Resident Rights

  • Potential for harm · D November 13, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 6, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 13, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected December 6, 2024 · Quality of Life and Care

  • Potential for harm · D November 13, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected December 6, 2024 · Quality of Life and Care

  • Potential for harm · D November 13, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 6, 2024 · Infection Control

  • Potential for harm · D November 13, 2024

    Implement a program that monitors antibiotic use.

    Corrected December 6, 2024 · Infection Control

  • Potential for harm · D March 15, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 11, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 3, 2024

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected February 1, 2024 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155158 · certified since July 15, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.