Life Care Center of Hendersonville
400 Thompson Street · Hendersonville, NC · 28792 · 8286974348
80 certified beds For profit - Limited Liability company Chain: Life Care Centers of America
Why this verdict
- Federal penalties on record: $40,986 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 2 · $40,986 |
Inspection citations (32 in the current record)
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Potential for harm · F August 27, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected September 18, 2025 · Nursing and Physician Services
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Potential for harm · D August 27, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected September 18, 2025 · Nutrition and Dietary
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Potential for harm · E August 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 18, 2025 · Nutrition and Dietary
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Potential for harm · D August 27, 2025
Provide and implement an infection prevention and control program.
Corrected September 18, 2025 · Infection Control
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No harm found · C August 27, 2025
Post nurse staffing information every day.
Corrected September 18, 2025 · Nursing and Physician Services
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Potential for harm · D November 22, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 4, 2024 · Resident Rights
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Potential for harm · D November 22, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 4, 2024 · Quality of Life and Care
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Potential for harm · D August 22, 2024 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2024 · found via complaint
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected November 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 22, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 22, 2024 · Pharmacy Service
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No harm found · B August 22, 2024 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected November 22, 2024 · Resident Assessment and Care Planning
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Actual harm · G July 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 22, 2024 · Quality of Life and Care
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Potential for harm · D July 19, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 22, 2024 · Resident Rights
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Potential for harm · E July 19, 2024
Ensure each resident receives an accurate assessment.
Corrected August 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 22, 2024 · Pharmacy Service
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Potential for harm · E July 19, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected August 22, 2024 · Nutrition and Dietary
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Potential for harm · D July 19, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected August 22, 2024 · Nutrition and Dietary
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Potential for harm · D July 19, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected August 22, 2024 · Nutrition and Dietary
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Potential for harm · D July 19, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 22, 2024 · Quality of Life and Care
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Potential for harm · D July 19, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected August 22, 2024 · Quality of Life and Care
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Potential for harm · F July 19, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 22, 2024 · Nutrition and Dietary
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Potential for harm · D February 10, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 26, 2023 · Resident Rights
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Potential for harm · D February 10, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 26, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 26, 2023 · Quality of Life and Care
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Potential for harm · D February 10, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 26, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 19, 2024 | Fine | $10,527 |
| July 19, 2024 | Fine | $30,459 |
| July 19, 2024 | Payment Denial | 110 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345463 · certified since July 19, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.