Lee Healthcare
620 Laurel Street · Lee, MA · 01238 · 4132432010
88 certified beds For profit - Limited Liability company Chain: Next Step Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.04 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 2.70 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D January 13, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected February 3, 2026 · Resident Rights
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Potential for harm · D November 19, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 16, 2025 · Resident Assessment and Care Planning
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Actual harm · G September 10, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · D September 10, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · D September 10, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · D September 10, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · D September 10, 2025
Ensure each resident receives an accurate assessment.
Corrected October 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 10, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · E September 10, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 3, 2025 · Nursing and Physician Services
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Potential for harm · E September 10, 2025
Observe each nurse aide's job performance and give regular training.
Corrected October 3, 2025 · Nursing and Physician Services
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Potential for harm · D September 10, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 3, 2025 · Pharmacy Service
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Potential for harm · D September 10, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 10, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected October 3, 2025 · Administration
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Potential for harm · D September 10, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected October 3, 2025 · Administration
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Potential for harm · D September 10, 2025
Implement a program that monitors antibiotic use.
Corrected October 3, 2025 · Infection Control
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Potential for harm · D September 10, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 3, 2025 · Infection Control
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Potential for harm · D July 25, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 28, 2024 · Resident Rights
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Potential for harm · D July 25, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected August 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected August 28, 2024 · Quality of Life and Care
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Potential for harm · F July 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 28, 2024 · Nutrition and Dietary
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Potential for harm · D July 25, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 28, 2024 · Resident Assessment and Care Planning
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No harm found · B July 25, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 28, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225749 · certified since June 8, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.