Laurels of West Columbus, the
441 Norton Road · Columbus, OH · 43228 · 6148121200
97 certified beds For profit - Individual Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 1 · $26,685 |
Inspection citations (54 in the current record)
-
Potential for harm · D April 13, 2026 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 29, 2026 · Quality of Life and Care
-
Potential for harm · D April 13, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 29, 2026 · Infection Control
-
Potential for harm · D October 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 16, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected November 18, 2025 · Resident Rights
-
Potential for harm · D October 16, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 18, 2025 · Quality of Life and Care
-
Potential for harm · D October 16, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 18, 2025 · Pharmacy Service
-
Immediate jeopardy · J September 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 18, 2025 · Quality of Life and Care
-
Potential for harm · D September 8, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 18, 2025 · Quality of Life and Care
-
Potential for harm · D September 8, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 18, 2025 · Quality of Life and Care
-
Potential for harm · D September 8, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 18, 2025 · Pharmacy Service
-
Potential for harm · D September 8, 2025 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected November 18, 2025 · Administration
-
Potential for harm · D June 9, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 8, 2025 · Resident Rights
-
Potential for harm · D June 9, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 9, 2025
Respond appropriately to all alleged violations.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 8, 2025 · Quality of Life and Care
-
Potential for harm · D June 9, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 8, 2025 · Quality of Life and Care
-
Potential for harm · D June 9, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 8, 2025 · Pharmacy Service
-
Potential for harm · D June 9, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 8, 2025 · Pharmacy Service
-
Potential for harm · D June 9, 2025
Ensure that residents are free from significant medication errors.
Corrected July 8, 2025 · Pharmacy Service
-
Potential for harm · D June 9, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected July 8, 2025 · Administration
-
Potential for harm · D June 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E June 9, 2025
Provide and implement an infection prevention and control program.
Corrected July 8, 2025 · Infection Control
-
Potential for harm · D June 9, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 9, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 8, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 8, 2025 | Fine | $26,685 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366481 · certified since January 25, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.