Laughlin Health Care Center

801 E McKee St · Greeneville, TN · 37743 · 4236389226

90 certified beds Government - Federal Chain: Ahava Healthcare Hospital-based

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

2 actual-harm citations in the most recent cycle

Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 44
Serious harm & abuse 20% 88
Staffing 20% 68
Federal penalties 15% 47
Trend 10% 18
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.593.48 min · 4.1 strong
RN hours / resident-day0.710.55–0.75
Weekend hours / resident-day3.11≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)2 · $9,770

Inspection citations (16 in the current record)

  • Actual harm · G October 5, 2023 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 29, 2023 · Resident Assessment and Care Planning

  • Actual harm · G October 5, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 3, 2023 · Quality of Life and Care

  • Potential for harm · D October 5, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected November 3, 2023 · Resident Rights

  • Potential for harm · D October 5, 2023

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected October 17, 2023 · Resident Rights

  • Potential for harm · D October 5, 2023

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected November 3, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E October 5, 2023

    Ensure each resident receives an accurate assessment.

    Corrected November 29, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 5, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 29, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 5, 2023

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected November 3, 2023 · Quality of Life and Care

  • Potential for harm · D October 5, 2023

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected November 3, 2023 · Pharmacy Service

  • Potential for harm · D October 5, 2023

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected October 31, 2023 · Administration

  • Potential for harm · F October 5, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 25, 2023 · Nutrition and Dietary

  • Potential for harm · D October 5, 2023

    Dispose of garbage and refuse properly.

    Corrected November 3, 2023 · Nutrition and Dietary

  • Potential for harm · F October 5, 2023

    Provide and implement an infection prevention and control program.

    Corrected October 26, 2023 · Infection Control

  • Potential for harm · D October 5, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected October 12, 2023 · Infection Control

  • Potential for harm · D January 8, 2020

    Provide and implement an infection prevention and control program.

    Corrected February 14, 2020 · Infection Control

  • Potential for harm · F December 19, 2018

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 18, 2019 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
October 5, 2023Fine$4,885
October 5, 2023Fine$4,885
October 5, 2023Payment Denial21 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445264 · certified since April 12, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.