Lancaster Health Services

1350 S Madison St · Lancaster, WI · 53813 · 6087234143

50 certified beds For profit - Limited Liability company Chain: North Shore Healthcare

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

Score breakdown

Inspection record 30% of score 43
Serious harm & abuse 20% 70
Staffing 20% 78
Federal penalties 15% 100
Trend 10% 26
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.813.48 min · 4.1 strong
RN hours / resident-day0.770.55–0.75
Weekend hours / resident-day3.37≈ weekday level
Nursing turnover / year33%median 45%
Fines (3-yr window)none

Inspection citations (18 in the current record)

  • Immediate jeopardy · J August 19, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected September 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 19, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected September 16, 2025 · Resident Rights

  • Potential for harm · D August 19, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected September 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 19, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected September 16, 2025 · Pharmacy Service

  • Potential for harm · E August 19, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected September 16, 2025 · Nutrition and Dietary

  • Potential for harm · F August 19, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 16, 2025 · Nutrition and Dietary

  • Potential for harm · D August 19, 2025

    Implement a program that monitors antibiotic use.

    Corrected September 16, 2025 · Infection Control

  • Potential for harm · D February 19, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 19, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 27, 2024 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected September 27, 2024 · Quality of Life and Care

  • Potential for harm · D July 24, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected August 23, 2024 · Pharmacy Service

  • Potential for harm · F July 24, 2024

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected March 5, 2024 · Administration

  • Potential for harm · D July 24, 2024

    Provide and implement an infection prevention and control program.

    Corrected August 23, 2024 · Infection Control

  • Potential for harm · D April 24, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 3, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F April 6, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 2, 2023 · Nutrition and Dietary

  • Potential for harm · F April 6, 2023

    Provide and implement an infection prevention and control program.

    Corrected May 2, 2023 · Infection Control

  • Potential for harm · D April 6, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected May 2, 2023 · Infection Control

  • No harm found · C April 6, 2023

    Ensure staff are vaccinated for COVID-19

    Corrected April 6, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525352 · certified since March 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.