Laguna Hills Health and Rehabilitation Center
24452 Health Center Drive · Laguna Hills, CA · 92653 · 9498378000
208 certified beds For profit - Corporation Chain: Cambridge Healthcare Services
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.70 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (142 in the current record)
-
Potential for harm · D April 16, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 20, 2026 · Pharmacy Service
-
Potential for harm · D April 7, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected May 4, 2026 · Resident Rights
-
Potential for harm · D April 7, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 4, 2026 · Quality of Life and Care
-
Potential for harm · D March 26, 2026 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected April 22, 2026 · Resident Rights
-
Potential for harm · D February 4, 2026 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 4, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 25, 2026 · Quality of Life and Care
-
Potential for harm · D September 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 11, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected October 11, 2025 · Resident Rights
-
No harm found · B September 11, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected October 11, 2025 · Resident Rights
-
Potential for harm · D August 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 25, 2025 · Resident Rights
-
Potential for harm · D August 25, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 25, 2025 · Resident Rights
-
Potential for harm · D August 25, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 25, 2025 · Resident Rights
-
Potential for harm · D August 25, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 25, 2025 · Resident Rights
-
Potential for harm · D August 25, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 25, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 25, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 25, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · D August 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · D August 25, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · E August 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · D August 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · D August 25, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · D August 25, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected September 25, 2025 · Quality of Life and Care
-
Potential for harm · D August 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 25, 2025 · Pharmacy Service
-
Potential for harm · D August 25, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 25, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056110 · certified since December 31, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.