Jonesboro Center for Nursing and Healing LLC
2650 Highway 138 Se · Jonesboro, GA · 30236 · 7704734436
129 certified beds For profit - Limited Liability company Chain: Norbert Bennett & Donald Denz
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.20 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.20 | 0.55–0.75 |
| Weekend hours / resident-day | 2.75 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 3 · $16,801 |
Inspection citations (23 in the current record)
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Potential for harm · D February 12, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · F February 12, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · D February 12, 2026
Assess the resident when there is a significant change in condition
Corrected March 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Ensure each resident receives an accurate assessment.
Corrected March 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Provide activities to meet all resident's needs.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · F February 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 25, 2026 · Nutrition and Dietary
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Potential for harm · D February 12, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 11, 2025 · Resident Rights
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Potential for harm · D March 27, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 11, 2025 · Quality of Life and Care
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Potential for harm · D October 26, 2023 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 10, 2023 · Resident Rights
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Potential for harm · D October 26, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 10, 2023 · Resident Rights
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Potential for harm · D October 26, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 26, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 10, 2023 · Quality of Life and Care
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Potential for harm · D October 26, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 10, 2023 · Quality of Life and Care
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Potential for harm · D October 26, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 10, 2023 · Infection Control
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Potential for harm · D October 26, 2023 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 10, 2023 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 26, 2023 | Fine | $4,017 |
| October 26, 2023 | Fine | $6,284 |
| October 26, 2023 | Fine | $6,500 |
| October 26, 2023 | Payment Denial | 29 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115545 · certified since May 4, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.