Jeanne Jugan Residence

185 Salem Church Road · Newark, DE · 19713 · 3023685886

40 certified beds Non profit - Corporation Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 69
Serious harm & abuse 20% 100
Staffing 20% 95
Federal penalties 15% 100
Trend 10% 68
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day6.253.48 min · 4.1 strong
RN hours / resident-day1.560.55–0.75
Weekend hours / resident-day4.93≈ weekday level
Nursing turnover / year23%median 45%
Fines (3-yr window)none

Inspection citations (14 in the current record)

  • Potential for harm · F March 21, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 10, 2024 · Infection Control

  • Potential for harm · D March 21, 2024

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Corrected April 10, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 21, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 10, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E October 27, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 18, 2022 · Quality of Life and Care

  • Potential for harm · D October 27, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 18, 2022 · Quality of Life and Care

  • Potential for harm · E October 27, 2022

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 18, 2022 · Pharmacy Service

  • Potential for harm · D October 27, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 18, 2022 · Pharmacy Service

  • Potential for harm · E October 27, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 18, 2022 · Nutrition and Dietary

  • No harm found · C October 27, 2022

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected November 18, 2022 · Resident Rights

  • No harm found · C October 27, 2022

    Post nurse staffing information every day.

    Corrected November 18, 2022 · Nursing and Physician Services

  • Potential for harm · D March 6, 2020

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 12, 2020 · Quality of Life and Care

  • Potential for harm · D March 6, 2020

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected August 12, 2020 · Quality of Life and Care

  • Potential for harm · D March 6, 2020

    Observe each nurse aide's job performance and give regular training.

    Corrected August 12, 2020 · Nursing and Physician Services

  • Potential for harm · F March 6, 2020

    Provide and implement an infection prevention and control program.

    Corrected August 12, 2020 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 08A006 · certified since May 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.