Immanuel Campus of Care
11301 North 99th Avenue · Peoria, AZ · 85345 · 6239778373
228 certified beds For profit - Corporation Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 4.45 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | 2 · $18,529 |
Inspection citations (38 in the current record)
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Potential for harm · D March 20, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 2, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 12, 2025 · Resident Rights
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Potential for harm · D July 15, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 15, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 15, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 24, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 31, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected March 20, 2025 · Resident Rights
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Potential for harm · E January 31, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected March 20, 2025 · Pharmacy Service
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Potential for harm · D January 31, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 20, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 23, 2024 · Resident Rights
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Potential for harm · D December 20, 2024 · found via complaint
Provide activities to meet all resident's needs.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · D December 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · D September 5, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 10, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 1, 2024 · Resident Assessment and Care Planning
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Actual harm · G April 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 8, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 28, 2024 · Quality of Life and Care
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Potential for harm · E November 3, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 22, 2023 · Resident Rights
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Potential for harm · D November 3, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected December 22, 2023 · Resident Rights
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Potential for harm · E November 3, 2023
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected December 22, 2023 · Resident Rights
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Potential for harm · D November 3, 2023
Keep residents' personal and medical records private and confidential.
Corrected December 22, 2023 · Resident Rights
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Potential for harm · D November 3, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 22, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 31, 2025 | Fine | $9,110 |
| March 7, 2024 | Fine | $9,419 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035250 · certified since November 18, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.