Houston Heights Nursing and Rehabilitation Center
6920 W T.C. Jester Blvd · Houston, TX · 77091 · 7136810431
120 certified beds Non profit - Corporation Chain: Wellsential Health
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $77,736 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$77,736 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.93 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 2.62 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 4 · $105,536 |
Inspection citations (23 in the current record)
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Potential for harm · D March 6, 2026 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 9, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 9, 2026 · Resident Assessment and Care Planning
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Immediate jeopardy · J June 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 21, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 28, 2025 · Quality of Life and Care
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Potential for harm · E June 27, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 28, 2025 · Pharmacy Service
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Potential for harm · D June 17, 2025 · found via complaint
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Actual harm · H May 22, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 22, 2025 · Quality of Life and Care
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Potential for harm · D June 14, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 5, 2024 · Resident Rights
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Potential for harm · D June 14, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 14, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Ensure each resident receives an accurate assessment.
Corrected June 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 23, 2024 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 13, 2024 · Pharmacy Service
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Immediate jeopardy · J March 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 23, 2024 · Quality of Life and Care
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Potential for harm · E March 21, 2024 · found via complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected March 23, 2024 · Administration
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Immediate jeopardy · J January 22, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 23, 2024 · Resident Rights
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Immediate jeopardy · J January 22, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected January 23, 2024 · Quality of Life and Care
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Potential for harm · E January 22, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 6, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 20, 2023 · Pharmacy Service
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Potential for harm · E April 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 20, 2023 · Pharmacy Service
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No harm found · C April 6, 2023
Dispose of garbage and refuse properly.
Corrected April 20, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 27, 2025 | Fine | $8,281 |
| May 22, 2025 | Fine | $69,455 |
| January 22, 2024 | Fine | $13,900 |
| January 22, 2024 | Fine | $13,900 |
| January 22, 2024 | Payment Denial | 70 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676337 · certified since May 3, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.