Homestead of Hugo
1001 Heritage Way · Hugo, OK · 74743 · 5803267771
124 certified beds For profit - Corporation Chain: Bgm Estate
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.39 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 2.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 2.12 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 2 · $38,841 |
Inspection citations (43 in the current record)
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Potential for harm · E February 18, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 19, 2026 · Nursing and Physician Services
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Potential for harm · F February 18, 2026 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 19, 2026 · Nursing and Physician Services
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Immediate jeopardy · J December 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D December 2, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 10, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 28, 2025 · Resident Rights
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Potential for harm · E June 10, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected June 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 10, 2025 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 15, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 28, 2024 · Resident Assessment and Care Planning
-
Potential for harm · F August 15, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 28, 2024 · Nursing and Physician Services
-
Potential for harm · D May 30, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 7, 2024 · Infection Control
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Potential for harm · D April 10, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 8, 2024 · Quality of Life and Care
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Potential for harm · D April 10, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 8, 2024 · Quality of Life and Care
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Potential for harm · E April 10, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 8, 2024 · Nursing and Physician Services
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Potential for harm · F April 10, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 8, 2024 · Nutrition and Dietary
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Immediate jeopardy · L January 8, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 7, 2024 · Resident Rights
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Potential for harm · D January 8, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected February 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · E January 8, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected February 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · F January 8, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected February 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2024
Ensure each resident receives an accurate assessment.
Corrected February 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · E January 8, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected February 7, 2024 · Quality of Life and Care
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Potential for harm · E January 8, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected February 7, 2024 · Nursing and Physician Services
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Potential for harm · D January 8, 2024
Post nurse staffing information every day.
Corrected February 7, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 2, 2025 | Fine | $15,940 |
| January 8, 2024 | Fine | $22,901 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375492 · certified since November 17, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.