Holy Cross Rehabilitation and Wellness

17475 Dugdale Dr · South Bend, IN · 46635 · 5742477500

168 certified beds Non profit - Other Chain: Trinity Health

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 57
Serious harm & abuse 20% 100
Staffing 20% 76
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.903.48 min · 4.1 strong
RN hours / resident-day0.770.55–0.75
Weekend hours / resident-day3.63≈ weekday level
Nursing turnover / year50%median 45%
Fines (3-yr window)none

Inspection citations (24 in the current record)

  • Potential for harm · D March 13, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 24, 2026 · Quality of Life and Care

  • Potential for harm · D March 13, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 24, 2026 · Infection Control

  • Potential for harm · E September 17, 2025 · found via complaint

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected October 22, 2025 · Resident Rights

  • Potential for harm · D April 28, 2025

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected June 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 28, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 28, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 6, 2025 · Quality of Life and Care

  • Potential for harm · D April 28, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 6, 2025 · Pharmacy Service

  • Potential for harm · D April 28, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 6, 2025 · Nutrition and Dietary

  • Potential for harm · D April 28, 2025

    Provide and implement an infection prevention and control program.

    Corrected June 6, 2025 · Infection Control

  • Potential for harm · D April 28, 2025 · found via complaint

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected June 6, 2025 · Resident Rights

  • Potential for harm · D April 28, 2025 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected June 6, 2025 · Environmental

  • Potential for harm · D June 25, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 22, 2024 · Quality of Life and Care

  • Potential for harm · D May 21, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected July 5, 2024 · Resident Rights

  • Potential for harm · D May 21, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 5, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 21, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 5, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 21, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 5, 2024 · Quality of Life and Care

  • Potential for harm · D May 21, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected July 5, 2024 · Quality of Life and Care

  • Potential for harm · D May 21, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 5, 2024 · Pharmacy Service

  • Potential for harm · E May 21, 2024

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected July 5, 2024 · Nutrition and Dietary

  • Potential for harm · E May 21, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 5, 2024 · Nutrition and Dietary

  • Potential for harm · D May 21, 2024

    Provide and implement an infection prevention and control program.

    Corrected July 5, 2024 · Infection Control

  • Potential for harm · D May 23, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 23, 2023 · Quality of Life and Care

  • Potential for harm · D May 23, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected June 23, 2023 · Quality of Life and Care

  • Potential for harm · D May 23, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 23, 2023 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155506 · certified since January 4, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.