Hollenbeck Palms
573 S. Boyle Ave. · Los Angeles, CA · 90033 · 2132636195
106 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 79 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 4.19 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D February 24, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 9, 2026 · Quality of Life and Care
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Potential for harm · D January 28, 2026 · found via complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected February 17, 2026 · Nutrition and Dietary
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Potential for harm · D December 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 12, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 16, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 22, 2025 · Nutrition and Dietary
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Potential for harm · D December 12, 2025
Provide and implement an infection prevention and control program.
Corrected December 18, 2025 · Infection Control
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Potential for harm · E December 12, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 18, 2025 · Environmental
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Potential for harm · D October 25, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 17, 2024 · Resident Rights
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Potential for harm · D October 25, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 17, 2024 · Resident Rights
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Potential for harm · D October 25, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 25, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · E October 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 17, 2024 · Pharmacy Service
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Potential for harm · E October 25, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected November 17, 2024 · Pharmacy Service
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Potential for harm · D October 25, 2024
Ensure that residents are free from significant medication errors.
Corrected November 17, 2024 · Pharmacy Service
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Potential for harm · E October 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 17, 2024 · Nutrition and Dietary
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Potential for harm · E October 25, 2024
Dispose of garbage and refuse properly.
Corrected November 17, 2024 · Nutrition and Dietary
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Potential for harm · F October 25, 2024
Provide and implement an infection prevention and control program.
Corrected November 17, 2024 · Infection Control
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No harm found · B October 25, 2024
Post nurse staffing information every day.
Corrected November 17, 2024 · Nursing and Physician Services
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Actual harm · G August 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 13, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055115 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.