Hillcrest Home
915 West First Street · Sumner, IA · 50674 · 5635788591
61 certified beds Non profit - Corporation Part of a CCRC
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.52 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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No harm found · B May 15, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected May 19, 2025 · Resident Assessment and Care Planning
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Actual harm · G February 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 11, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D February 27, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 11, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025 · found via complaint
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected February 28, 2025 · Nursing and Physician Services
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Potential for harm · D June 20, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 20, 2024
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected July 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B June 20, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected July 8, 2024 · Administration
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Potential for harm · D May 30, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 4, 2024 · Resident Rights
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Potential for harm · D May 30, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 4, 2024 · Resident Assessment and Care Planning
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Actual harm · G April 25, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2023
Ensure each resident receives an accurate assessment.
Corrected March 6, 2023 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 25, 2024 | Payment Denial | 14 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165502 · certified since November 4, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.