Hillcrest Home

915 West First Street · Sumner, IA · 50674 · 5635788591

61 certified beds Non profit - Corporation Part of a CCRC

  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 76
Serious harm & abuse 20% 88
Staffing 20% 77
Federal penalties 15% 82
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day4.113.48 min · 4.1 strong
RN hours / resident-day0.620.55–0.75
Weekend hours / resident-day3.52≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)none

Inspection citations (13 in the current record)

  • No harm found · B May 15, 2025

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected May 19, 2025 · Resident Assessment and Care Planning

  • Actual harm · G February 27, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 11, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected February 28, 2025 · Resident Rights

  • Potential for harm · D February 27, 2025 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected March 11, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025 · found via complaint

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Corrected February 28, 2025 · Nursing and Physician Services

  • Potential for harm · D June 20, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected July 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 20, 2024

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Corrected July 8, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • No harm found · B June 20, 2024

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected July 8, 2024 · Administration

  • Potential for harm · D May 30, 2024 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 4, 2024 · Resident Rights

  • Potential for harm · D May 30, 2024 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 4, 2024 · Resident Assessment and Care Planning

  • Actual harm · G April 25, 2024 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 4, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D February 23, 2023

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected March 6, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 23, 2023

    Ensure each resident receives an accurate assessment.

    Corrected March 6, 2023 · Resident Assessment and Care Planning

Federal penalties

DateTypeAmount / length
April 25, 2024Payment Denial14 days

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165502 · certified since November 4, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.