Hillcrest Commons Nursing & Rehabilitation Center
169 Valentine Road · Pittsfield, MA · 01201 · 4134452300
265 certified beds Non profit - Corporation Chain: Integritus Healthcare
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 1 · $11,629 |
Inspection citations (55 in the current record)
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Potential for harm · D March 25, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 5, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected May 5, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Ensure each resident receives an accurate assessment.
Corrected May 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 25, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · E March 25, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected May 5, 2025 · Nursing and Physician Services
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Potential for harm · D March 25, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 5, 2025 · Nursing and Physician Services
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Potential for harm · D March 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 5, 2025 · Pharmacy Service
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Potential for harm · D March 25, 2025
Provide or obtain dental services for each resident.
Corrected May 5, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 5, 2025 · Nutrition and Dietary
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Potential for harm · D March 25, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected May 5, 2025 · Nutrition and Dietary
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Potential for harm · F March 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 5, 2025 · Nutrition and Dietary
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Potential for harm · E March 25, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 5, 2025 · Administration
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Potential for harm · E March 25, 2025
Provide and implement an infection prevention and control program.
Corrected May 5, 2025 · Infection Control
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Potential for harm · D March 25, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 5, 2025 · Infection Control
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No harm found · B March 25, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 5, 2025 · Resident Rights
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No harm found · B March 25, 2025
Post nurse staffing information every day.
Corrected May 5, 2025 · Nursing and Physician Services
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Potential for harm · D January 9, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 16, 2024 · Resident Rights
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Potential for harm · D January 9, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 16, 2024 · Resident Rights
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Potential for harm · D January 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 16, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 22, 2023 | Fine | $11,629 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225687 · certified since July 31, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.