Hillcrest Center
1245 Church Road · Wyncote, PA · 19095 · 2158849990
180 certified beds For profit - Limited Liability company Chain: Genesis Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.20 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Potential for harm · E April 7, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Deficient, Provider has no plan of correction · Environmental
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Actual harm · G May 2, 2025 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 17, 2025 · Nutrition and Dietary
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Potential for harm · D May 2, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 17, 2025 · Resident Rights
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Potential for harm · E May 2, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 17, 2025 · Resident Rights
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Potential for harm · D May 2, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected June 17, 2025 · Quality of Life and Care
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Potential for harm · E May 2, 2025
Provide and implement an infection prevention and control program.
Corrected June 17, 2025 · Infection Control
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Potential for harm · D May 2, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 17, 2025 · Quality of Life and Care
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Potential for harm · D March 17, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 29, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 5, 2024 · Quality of Life and Care
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Potential for harm · D July 29, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected September 5, 2024 · Quality of Life and Care
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Potential for harm · E July 29, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 5, 2024 · Nursing and Physician Services
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Potential for harm · D July 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 5, 2024 · Pharmacy Service
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Potential for harm · D July 29, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 5, 2024 · Pharmacy Service
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Potential for harm · E July 29, 2024
Provide and implement an infection prevention and control program.
Corrected September 5, 2024 · Infection Control
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Potential for harm · E July 29, 2024
Implement a program that monitors antibiotic use.
Corrected September 5, 2024 · Infection Control
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Potential for harm · E July 29, 2024
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected September 5, 2024 · Administration
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Potential for harm · D September 25, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected November 6, 2023 · Resident Rights
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Potential for harm · D September 25, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected November 6, 2023 · Resident Rights
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Potential for harm · D September 25, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 6, 2023 · Resident Rights
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Potential for harm · D September 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 6, 2023 · Quality of Life and Care
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Potential for harm · E September 25, 2023
Provide activities to meet all resident's needs.
Corrected November 6, 2023 · Quality of Life and Care
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Potential for harm · D September 25, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 6, 2023 · Quality of Life and Care
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Potential for harm · D September 25, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 6, 2023 · Nutrition and Dietary
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Potential for harm · D September 25, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected November 6, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395481 · certified since October 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.