Hill Haven Nursing Home
880 Ridgeway Road · Commerce, GA · 30529 · 7063368000
70 certified beds For profit - Limited Liability company
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 2.56 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $4,194 |
Inspection citations (17 in the current record)
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Potential for harm · D March 25, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 25, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · F February 20, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 6, 2025 · Nutrition and Dietary
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Potential for harm · F February 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 6, 2025 · Infection Control
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Potential for harm · D November 22, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 22, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 15, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 28, 2022 · Resident Rights
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Potential for harm · E October 15, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected November 28, 2022 · Resident Rights
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Potential for harm · D October 15, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 28, 2022 · Pharmacy Service
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Potential for harm · F October 15, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected November 28, 2022 · Nutrition and Dietary
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Potential for harm · F October 15, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 28, 2022 · Nutrition and Dietary
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Potential for harm · D October 15, 2022
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected November 28, 2022 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 31, 2023 | Fine | $4,194 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115710 · certified since November 1, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.