Hill Country Heights
810 Industrial Ave · Copperas Cove, TX · 76522 · 2545479552
96 certified beds For profit - Limited Liability company Chain: Touchstone Communities
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 3.01 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 1 · $12,356 |
Inspection citations (23 in the current record)
-
Potential for harm · E December 8, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 9, 2025 · Resident Rights
-
Potential for harm · E March 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2025 · Quality of Life and Care
-
Potential for harm · D March 20, 2025
Provide and implement an infection prevention and control program.
Corrected April 11, 2025 · Infection Control
-
No harm found · C March 20, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected April 11, 2025 · Administration
-
Immediate jeopardy · J June 23, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 24, 2024 · Quality of Life and Care
-
Potential for harm · D January 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 11, 2024 · Resident Rights
-
Potential for harm · D January 31, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 11, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 11, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 31, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 11, 2024 · Quality of Life and Care
-
Potential for harm · D January 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 11, 2024 · Quality of Life and Care
-
Potential for harm · D January 31, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected March 11, 2024 · Quality of Life and Care
-
Potential for harm · D January 31, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 11, 2024 · Quality of Life and Care
-
Potential for harm · F January 31, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 11, 2024 · Nutrition and Dietary
-
Potential for harm · F January 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 11, 2024 · Nutrition and Dietary
-
Potential for harm · D October 12, 2023 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected October 27, 2023 · Quality of Life and Care
-
Potential for harm · D October 12, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 27, 2023 · Nursing and Physician Services
-
Potential for harm · E September 26, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 13, 2023 · Resident Assessment and Care Planning
-
Potential for harm · E September 26, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 13, 2023 · Quality of Life and Care
-
Potential for harm · E September 26, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 13, 2023 · Quality of Life and Care
-
Potential for harm · D November 9, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 20, 2022 · Quality of Life and Care
-
Potential for harm · E November 9, 2022
Provide activities to meet all resident's needs.
Corrected December 20, 2022 · Quality of Life and Care
-
Potential for harm · D November 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2022 · Quality of Life and Care
-
Potential for harm · F November 9, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 20, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 23, 2024 | Fine | $12,356 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675536 · certified since October 18, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.