Highland Pointe Health & Rehab Center

402 Golf View Lane · Highland Heights, OH · 44143 · 4404430900

96 certified beds For profit - Corporation Chain: Saber Healthcare Group

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

64% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 41
Serious harm & abuse 20% 94
Staffing 20% 64
Federal penalties 15% 70
Trend 10% 61
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.643.48 min · 4.1 strong
RN hours / resident-day0.590.55–0.75
Weekend hours / resident-day3.23≈ weekday level
Nursing turnover / year64%median 45%
Fines (3-yr window)1 · $28,276

Inspection citations (23 in the current record)

  • Potential for harm · D January 20, 2026 · found via complaint

    Keep residents' personal and medical records private and confidential.

    Corrected February 6, 2026 · Resident Rights

  • Potential for harm · D January 20, 2026 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 6, 2026 · Quality of Life and Care

  • Potential for harm · D January 20, 2026 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected February 6, 2026 · Quality of Life and Care

  • Potential for harm · D January 20, 2026 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected February 6, 2026 · Quality of Life and Care

  • Potential for harm · D January 20, 2026 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 6, 2026 · Pharmacy Service

  • Potential for harm · F September 16, 2025 · found via complaint

    Dispose of garbage and refuse properly.

    Corrected September 17, 2025 · Nutrition and Dietary

  • Potential for harm · F September 16, 2025 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected September 17, 2025 · Environmental

  • Immediate jeopardy · J June 14, 2024 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 17, 2024 · Pharmacy Service

  • Potential for harm · E June 14, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected June 17, 2024 · Resident Rights

  • Potential for harm · D June 14, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 17, 2024 · Quality of Life and Care

  • Potential for harm · D June 14, 2024 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected June 17, 2024 · Quality of Life and Care

  • Potential for harm · E June 14, 2024 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected June 17, 2024 · Nursing and Physician Services

  • Potential for harm · D June 14, 2024 · found via complaint

    Ensure medication error rates are not 5 percent or greater.

    Corrected June 17, 2024 · Pharmacy Service

  • Potential for harm · D March 25, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 19, 2024 · Quality of Life and Care

  • Potential for harm · D March 25, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 19, 2024 · Quality of Life and Care

  • Potential for harm · D March 25, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected April 19, 2024 · Quality of Life and Care

  • Potential for harm · F March 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 19, 2024 · Nutrition and Dietary

  • Potential for harm · E March 25, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 19, 2024 · Infection Control

  • Potential for harm · F March 25, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected April 19, 2024 · Environmental

  • Potential for harm · D September 6, 2023 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected September 15, 2023 · Pharmacy Service

  • Potential for harm · D July 25, 2019

    Reasonably accommodate the needs and preferences of each resident.

    Corrected August 16, 2019 · Resident Rights

  • Potential for harm · D July 25, 2019

    Ensure medication error rates are not 5 percent or greater.

    Corrected August 16, 2019 · Pharmacy Service

  • Potential for harm · D July 25, 2019

    Provide and implement an infection prevention and control program.

    Corrected August 16, 2019 · Infection Control

Federal penalties

DateTypeAmount / length
June 14, 2024Fine$28,276

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366440 · certified since February 13, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.