Highland Park Rehabilitation and Healthcare Center
255 Central Avenue · Chelsea, MA · 02150 · 6179979121
195 certified beds For profit - Limited Liability company Chain: Marquis Health Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 2.95 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (78 in the current record)
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Potential for harm · D April 2, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 8, 2025 · Resident Rights
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Potential for harm · D April 2, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 8, 2025 · Resident Rights
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Potential for harm · D April 2, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 8, 2025 · Resident Rights
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Potential for harm · D April 2, 2025
Ensure each resident receives an accurate assessment.
Corrected May 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 2, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 2, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 2, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 2, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 2, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 2, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 2, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · E April 2, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 8, 2025 · Pharmacy Service
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Potential for harm · D April 2, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 8, 2025 · Pharmacy Service
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Potential for harm · D April 2, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 2, 2025
Provide and implement an infection prevention and control program.
Corrected May 8, 2025 · Infection Control
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Potential for harm · D April 2, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 8, 2025 · Infection Control
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Potential for harm · D April 2, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected May 8, 2025 · Infection Control
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No harm found · B April 2, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 8, 2025 · Resident Rights
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Potential for harm · D April 22, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · E April 22, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D April 22, 2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D April 22, 2024
Honor the resident's right to manage his or her financial affairs.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · E April 22, 2024
Keep residents' personal and medical records private and confidential.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · E April 22, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D April 22, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225557 · certified since September 4, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.