Highland Care Center
91 31 175th Street · Jamaica, NY · 11432 · 7186576363
320 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.93 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.55 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D February 6, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 5, 2024 · Resident Rights
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Potential for harm · D February 6, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 5, 2024 · Quality of Life and Care
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Potential for harm · D February 6, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 5, 2024 · Pharmacy Service
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Potential for harm · D December 21, 2021
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected February 10, 2022 · Resident Rights
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Potential for harm · D December 21, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 10, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 21, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 10, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 21, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 10, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 21, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 10, 2022 · Quality of Life and Care
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Potential for harm · D December 21, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 10, 2022 · Pharmacy Service
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Potential for harm · F December 21, 2021
Provide and implement an infection prevention and control program.
Corrected February 10, 2022 · Infection Control
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Potential for harm · D May 13, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 2, 2019 · Resident Rights
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Potential for harm · D May 13, 2019
Ensure each resident receives an accurate assessment.
Corrected July 2, 2019 · Resident Assessment and Care Planning
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Potential for harm · D May 13, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 2, 2019 · Resident Assessment and Care Planning
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Potential for harm · E May 13, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 2, 2019 · Resident Assessment and Care Planning
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Potential for harm · D May 13, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 2, 2019 · Quality of Life and Care
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Potential for harm · D May 13, 2019
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 2, 2019 · Quality of Life and Care
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Potential for harm · E May 13, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 2, 2019 · Pharmacy Service
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Potential for harm · D May 13, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 2, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335505 · certified since May 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.