Heritage Villa Care & Rehab Center
1244 Woodland Loop Drive · Bartlesville, OK · 74006 · 9183353222
100 certified beds For profit - Limited Liability company Chain: Mgm Healthcare
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.71 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (50 in the current record)
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Potential for harm · D August 14, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 14, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 14, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 28, 2025 · Pharmacy Service
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Actual harm · G January 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 28, 2025 · Quality of Life and Care
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Potential for harm · D January 14, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected January 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 28, 2025 · Quality of Life and Care
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Potential for harm · D January 14, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected January 28, 2025 · Quality of Life and Care
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Potential for harm · D January 14, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 28, 2025 · Pharmacy Service
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Potential for harm · D September 22, 2023
Keep residents' personal and medical records private and confidential.
Corrected November 2, 2023 · Resident Rights
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Potential for harm · D September 22, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected November 2, 2023 · Resident Assessment and Care Planning
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Potential for harm · E September 22, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 2, 2023 · Nutrition and Dietary
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Potential for harm · D September 22, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 2, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 22, 2023
Provide and implement an infection prevention and control program.
Corrected November 2, 2023 · Infection Control
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Potential for harm · D September 22, 2023 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected November 2, 2023 · Resident Rights
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Potential for harm · E September 22, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 2, 2023 · Resident Rights
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Potential for harm · D September 22, 2023 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected November 2, 2023 · Resident Rights
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Potential for harm · D September 22, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 2, 2023 · Quality of Life and Care
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Potential for harm · E September 22, 2023 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected November 2, 2023 · Quality of Life and Care
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Potential for harm · E September 22, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 2, 2023 · Pharmacy Service
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Potential for harm · E September 22, 2023 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 2, 2023 · Pharmacy Service
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Potential for harm · D September 22, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 2, 2023 · Pharmacy Service
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Potential for harm · E September 22, 2023 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 2, 2023 · Nutrition and Dietary
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Potential for harm · E April 28, 2021
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected July 7, 2021 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 14, 2025 | Fine | $8,278 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375109 · certified since April 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.