Heritage of Webster County
636 North Locust Street · Red Cloud, NE · 68970 · 4027462296
43 certified beds Non profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.94 | 0.55–0.75 |
| Weekend hours / resident-day | 3.98 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D August 14, 2025 · found via complaint
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Corrected September 25, 2025 · Administration
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Potential for harm · D August 14, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F August 14, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 14, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected September 25, 2025 · Nursing and Physician Services
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Potential for harm · F August 14, 2025
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected September 25, 2025 · Nursing and Physician Services
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Potential for harm · E August 14, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 25, 2025 · Pharmacy Service
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Potential for harm · E August 14, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 25, 2025 · Pharmacy Service
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Potential for harm · F August 14, 2025
Provide and implement an infection prevention and control program.
Corrected September 25, 2025 · Infection Control
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Potential for harm · D August 14, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 25, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 25, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · D June 27, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · D June 27, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · E June 27, 2024
Provide and implement an infection prevention and control program.
Corrected July 31, 2024 · Infection Control
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Potential for harm · F June 27, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected July 31, 2024 · Infection Control
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Potential for harm · D June 29, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 28, 2023 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 14, 2025 | Payment Denial | 17 days |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 285225 · certified since March 1, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.