Heritage of Bel Air
1203 North 13th Street · Norfolk, NE · 68701 · 4023714991
112 certified beds Non profit - Corporation Chain: Vetter Senior Living
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.95 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
-
Potential for harm · D July 31, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 8, 2025 · Pharmacy Service
-
Potential for harm · E July 31, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 8, 2025 · Nutrition and Dietary
-
Potential for harm · F July 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 8, 2025 · Nutrition and Dietary
-
Potential for harm · D July 31, 2025
Provide and implement an infection prevention and control program.
Corrected September 8, 2025 · Infection Control
-
Potential for harm · D July 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 6, 2024 · Quality of Life and Care
-
Potential for harm · D July 30, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 6, 2024 · Pharmacy Service
-
Potential for harm · D July 30, 2024
Provide and implement an infection prevention and control program.
Corrected September 6, 2024 · Infection Control
-
Actual harm · G July 25, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 22, 2023 · Quality of Life and Care
-
Potential for harm · D July 25, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 22, 2023 · Quality of Life and Care
-
Potential for harm · D July 25, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 22, 2023 · Pharmacy Service
-
Potential for harm · D July 25, 2023
Provide and implement an infection prevention and control program.
Corrected August 22, 2023 · Infection Control
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 285089 · certified since May 16, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.