Heritage Manor West

7060 Cottonwood Blvd · Shreveport, LA · 71129 · 3186861400

140 certified beds For profit - Limited Liability company Chain: The Beebe Family

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 59
Serious harm & abuse 20% 100
Staffing 20% 62
Federal penalties 15% 100
Trend 10% 63
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.683.48 min · 4.1 strong
RN hours / resident-day0.330.55–0.75
Weekend hours / resident-day3.22≈ weekday level
Nursing turnover / year41%median 45%
Fines (3-yr window)none

Inspection citations (17 in the current record)

  • Potential for harm · D March 11, 2026

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected April 17, 2026 · Resident Rights

  • Potential for harm · D March 11, 2026

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected April 17, 2026 · Resident Assessment and Care Planning

  • Potential for harm · E March 11, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 17, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 11, 2026

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 17, 2026 · Resident Assessment and Care Planning

  • Potential for harm · E March 11, 2026

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 17, 2026 · Quality of Life and Care

  • Potential for harm · E March 11, 2026

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected April 17, 2026 · Quality of Life and Care

  • Potential for harm · D March 11, 2026

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 17, 2026 · Pharmacy Service

  • Potential for harm · D March 11, 2026

    Put firmly secured handrails on each side of hallways.

    Corrected April 17, 2026 · Environmental

  • Potential for harm · E January 8, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected January 31, 2025 · Resident Rights

  • Potential for harm · D January 8, 2025

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected January 31, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E January 8, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 31, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E January 8, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 31, 2025 · Quality of Life and Care

  • Potential for harm · E January 8, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected January 31, 2025 · Quality of Life and Care

  • Potential for harm · D December 10, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 20, 2024 · Quality of Life and Care

  • Potential for harm · E December 10, 2024 · found via complaint

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected December 20, 2024 · Quality of Life and Care

  • Potential for harm · D January 10, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 8, 2024 · Quality of Life and Care

  • Potential for harm · E January 10, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected February 8, 2024 · Quality of Life and Care

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195447 · certified since November 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.