Heritage Manor South
9712 Mansfield Road · Shreveport, LA · 71118 · 3186872080
145 certified beds For profit - Limited Liability company Chain: The Beebe Family
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.30 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.30 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · E April 1, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 29, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2026
Ensure each resident receives an accurate assessment.
Corrected February 20, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 14, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 20, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D July 22, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 22, 2025 · Resident Rights
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Potential for harm · E July 22, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 30, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 14, 2024 · Resident Rights
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Potential for harm · E October 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 14, 2024 · Quality of Life and Care
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Potential for harm · E October 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 14, 2024 · Quality of Life and Care
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Potential for harm · E October 30, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected December 14, 2024 · Quality of Life and Care
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Potential for harm · E October 30, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 14, 2024 · Pharmacy Service
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Potential for harm · E October 30, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 14, 2024 · Pharmacy Service
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Potential for harm · E November 29, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 12, 2024 · Resident Rights
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Potential for harm · D November 29, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 29, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 12, 2024 · Quality of Life and Care
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Potential for harm · E November 29, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 12, 2024 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195408 · certified since April 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.