Heritage Home
550 Fremont Lake Road · Pinedale, WY · 82941 · 3073674161
50 certified beds Government - Hospital district
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
98% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.36 | 0.55–0.75 |
| Weekend hours / resident-day | 4.36 | ≈ weekday level |
| Nursing turnover / year | 98% | median 45% |
| Fines (3-yr window) | 1 · $9,718 |
Inspection citations (11 in the current record)
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Actual harm · G August 19, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 10, 2025 · Pharmacy Service
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Potential for harm · D June 12, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 12, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 12, 2025
Provide and implement an infection prevention and control program.
Corrected July 11, 2025 · Infection Control
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Potential for harm · D April 17, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 17, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 20, 2024 · Quality of Life and Care
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Potential for harm · D February 23, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 20, 2024 · Pharmacy Service
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Potential for harm · E February 23, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 2, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 28, 2023 · Pharmacy Service
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Potential for harm · D February 2, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 28, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 19, 2025 | Fine | $9,718 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 535017 · certified since May 20, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.