Heritage Healthcare of Painesville
70 Normandy Dr · Painesville, OH · 44077 · 4403571311
78 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 2.80 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · E September 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 7, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 7, 2024 · Quality of Life and Care
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Potential for harm · F September 18, 2024
Provide and implement an infection prevention and control program.
Corrected November 7, 2024 · Infection Control
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No harm found · C September 18, 2024
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C September 18, 2024
Observe each nurse aide's job performance and give regular training.
Corrected October 7, 2024 · Nursing and Physician Services
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Potential for harm · E August 2, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 18, 2023 · Resident Rights
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Potential for harm · E August 2, 2023 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 18, 2023 · Environmental
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Potential for harm · D June 29, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 12, 2023 · Quality of Life and Care
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Potential for harm · F June 29, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 12, 2023 · Nutrition and Dietary
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Potential for harm · D November 3, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 29, 2022 · Resident Rights
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Potential for harm · D November 3, 2022
Ensure each resident receives an accurate assessment.
Corrected November 29, 2022 · Resident Assessment and Care Planning
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Potential for harm · D November 3, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 29, 2022 · Quality of Life and Care
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Potential for harm · D November 3, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 29, 2022 · Quality of Life and Care
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Potential for harm · D November 3, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 29, 2022 · Quality of Life and Care
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Potential for harm · D November 3, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 29, 2022 · Pharmacy Service
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Potential for harm · F November 3, 2022
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected November 29, 2022 · Nutrition and Dietary
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Potential for harm · F November 3, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 29, 2022 · Nutrition and Dietary
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Potential for harm · E November 3, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 29, 2022 · Resident Assessment and Care Planning
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Potential for harm · E November 3, 2022
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 29, 2022 · Environmental
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No harm found · C November 3, 2022
Dispose of garbage and refuse properly.
Corrected November 29, 2022 · Nutrition and Dietary
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Potential for harm · F October 9, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 6, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 9, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 6, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 6, 2019 · Quality of Life and Care
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Potential for harm · D October 9, 2019
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 6, 2019 · Pharmacy Service
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Potential for harm · D October 9, 2019
Provide and implement an infection prevention and control program.
Corrected November 6, 2019 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365713 · certified since June 7, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.