Heritage Healthcare of Euclid
3 Gateway Dr · Euclid, OH · 44119 · 2164864949
75 certified beds For profit - Corporation Chain: Embassy Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (52 in the current record)
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Potential for harm · E December 10, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 26, 2025 · Environmental
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Potential for harm · D December 11, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 27, 2024 · Quality of Life and Care
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Potential for harm · D June 28, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 21, 2024 · Resident Rights
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Potential for harm · D June 28, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected August 21, 2024 · Resident Rights
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Potential for harm · D June 28, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected August 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 28, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 28, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected August 21, 2024 · Pharmacy Service
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Potential for harm · D June 28, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 21, 2024 · Pharmacy Service
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Potential for harm · E June 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 21, 2024 · Pharmacy Service
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Potential for harm · E June 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2024 · Nutrition and Dietary
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Potential for harm · F June 28, 2024
Provide and implement an infection prevention and control program.
Corrected August 21, 2024 · Infection Control
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Potential for harm · F June 28, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 21, 2024 · Environmental
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No harm found · C June 28, 2024
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected August 21, 2024 · Resident Rights
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No harm found · C June 28, 2024
Post nurse staffing information every day.
Corrected August 21, 2024 · Nursing and Physician Services
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Actual harm · G April 11, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D March 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D August 30, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 15, 2023 · Resident Rights
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Potential for harm · D August 30, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 15, 2023 · Quality of Life and Care
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Potential for harm · D July 19, 2023 · found via complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected September 15, 2023 · Resident Rights
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Potential for harm · D June 22, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · E April 20, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected May 24, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365730 · certified since April 13, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.