Heritage Health-Hoopeston
423 North Dixie Highway · Hoopeston, IL · 60942 · 2172838247
75 certified beds Non profit - Corporation Chain: Heritage Operations Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.93 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 2.59 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (32 in the current record)
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Actual harm · G April 28, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 21, 2026 · Quality of Life and Care
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Potential for harm · D February 4, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 4, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 18, 2025 · Resident Rights
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Potential for harm · D March 19, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 2, 2025 · Resident Rights
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Potential for harm · D March 19, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 2, 2025 · Quality of Life and Care
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Potential for harm · E June 5, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 27, 2024 · Quality of Life and Care
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Potential for harm · D June 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 27, 2024 · Quality of Life and Care
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Potential for harm · D June 5, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected June 27, 2024 · Quality of Life and Care
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Potential for harm · E June 5, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected June 27, 2024 · Pharmacy Service
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Potential for harm · E June 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 27, 2024 · Pharmacy Service
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Potential for harm · F June 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 27, 2024 · Nutrition and Dietary
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Potential for harm · D June 5, 2024
Provide and implement an infection prevention and control program.
Corrected June 27, 2024 · Infection Control
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Potential for harm · D May 12, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 25, 2023 · Resident Rights
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Potential for harm · D May 12, 2023
Ensure that residents are free from significant medication errors.
Corrected May 25, 2023 · Pharmacy Service
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Actual harm · G April 27, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 10, 2022 · Quality of Life and Care
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Actual harm · G April 27, 2022
Ensure that residents are free from significant medication errors.
Corrected June 1, 2022 · Pharmacy Service
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Potential for harm · D April 27, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 1, 2022 · Resident Rights
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Potential for harm · D April 27, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 1, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 27, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · E April 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 1, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145470 · certified since January 25, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.