Heritage Health Care Center

1630 W 2nd Street · Chanute, KS · 66720 · 6204314151

60 certified beds For profit - Limited Liability company Chain: Americare Senior Living

Why this verdict

  • Carries CMS’s abuse warning icon.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 44
Serious harm & abuse 20% 58
Staffing 20% 69
Federal penalties 15% 58
Trend 10% 58
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.983.48 min · 4.1 strong
RN hours / resident-day0.410.55–0.75
Weekend hours / resident-day3.46≈ weekday level
Nursing turnover / year42%median 45%
Fines (3-yr window)2 · $27,860

Inspection citations (30 in the current record)

  • Actual harm · G March 4, 2026 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 21, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 4, 2026 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected February 21, 2026 · Pharmacy Service

  • Potential for harm · D August 6, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected September 3, 2025 · Resident Rights

  • Potential for harm · D August 6, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected September 3, 2025 · Resident Rights

  • Potential for harm · D August 6, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 3, 2025 · Quality of Life and Care

  • Potential for harm · D August 6, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 3, 2025 · Quality of Life and Care

  • Potential for harm · E August 6, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected September 3, 2025 · Pharmacy Service

  • Potential for harm · E August 6, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 3, 2025 · Pharmacy Service

  • Potential for harm · F August 6, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 3, 2025 · Nutrition and Dietary

  • Potential for harm · F August 6, 2025

    Dispose of garbage and refuse properly.

    Corrected September 3, 2025 · Nutrition and Dietary

  • Potential for harm · D August 6, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 3, 2025 · Infection Control

  • Actual harm · G December 14, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected January 10, 2024 · Quality of Life and Care

  • Potential for harm · D December 14, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected January 10, 2024 · Resident Rights

  • Potential for harm · D December 14, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 10, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 14, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected January 10, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 14, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 10, 2024 · Quality of Life and Care

  • Potential for harm · D December 14, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 10, 2024 · Quality of Life and Care

  • Potential for harm · F December 14, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 10, 2024 · Nutrition and Dietary

  • Potential for harm · F December 14, 2023

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected January 10, 2024 · Administration

  • Potential for harm · E December 14, 2023

    Provide and implement an infection prevention and control program.

    Corrected January 10, 2024 · Infection Control

  • Potential for harm · D December 14, 2023 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 10, 2024 · Quality of Life and Care

  • Potential for harm · D December 14, 2023 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected January 10, 2024 · Quality of Life and Care

  • Potential for harm · D March 24, 2022

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected April 22, 2022 · Resident Rights

  • Potential for harm · D March 24, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D March 24, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 22, 2022 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
March 4, 2026Fine$14,015
December 14, 2023Fine$13,845

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 175249 · certified since April 7, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.