Heritage Hall Dillwyn
119 Brickyard Drive · Dillwyn, VA · 23936 · 4349832050
60 certified beds For profit - Limited Liability company Chain: Heritage Hall
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.98 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.57 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
-
Potential for harm · D March 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 20, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 2, 2024 · Resident Rights
-
Potential for harm · D March 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 2, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D March 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 2, 2024 · Quality of Life and Care
-
Potential for harm · D March 20, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected May 2, 2024 · Administration
-
Potential for harm · D March 20, 2024
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected May 2, 2024 · Administration
-
Potential for harm · D March 20, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 2, 2024 · Resident Rights
-
Potential for harm · E March 20, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 2, 2024 · Quality of Life and Care
-
Potential for harm · D March 20, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2024 · Nutrition and Dietary
-
Potential for harm · D July 28, 2022
Give the resident's representative the ability to exercise the resident's rights.
Corrected September 9, 2022 · Resident Rights
-
Potential for harm · D July 28, 2022
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Corrected September 9, 2022 · Resident Rights
-
Potential for harm · D July 28, 2022
Ensure each resident receives an accurate assessment.
Corrected September 9, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D July 28, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 9, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D July 28, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 9, 2022 · Quality of Life and Care
-
Potential for harm · D July 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 9, 2022 · Nutrition and Dietary
-
Potential for harm · E July 28, 2022
Perform COVID19 testing on residents and staff.
Corrected September 9, 2022 · Infection Control
-
Potential for harm · D March 31, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 10, 2021 · Resident Rights
-
Potential for harm · D March 31, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 10, 2021 · Resident Rights
-
Potential for harm · E March 31, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 10, 2021 · Resident Assessment and Care Planning
-
Potential for harm · D March 31, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 10, 2021 · Resident Assessment and Care Planning
-
Potential for harm · D March 31, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 10, 2021 · Quality of Life and Care
-
Potential for harm · D March 31, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 10, 2021 · Quality of Life and Care
-
Potential for harm · D March 31, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 10, 2021 · Quality of Life and Care
-
Potential for harm · D March 31, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 10, 2021 · Quality of Life and Care
-
Potential for harm · D March 31, 2021
Provide and implement an infection prevention and control program.
Corrected May 10, 2021 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495317 · certified since December 4, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.