Heritage Hall - Brookneal
633 Cook Avenue · Brookneal, VA · 24528 · 4343763717
60 certified beds For profit - Corporation Chain: Heritage Hall
- Cleaner inspection record than most facilities nationally.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.49 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · E December 16, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 26, 2022 · Resident Rights
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Potential for harm · D December 16, 2021
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 26, 2022 · Resident Rights
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Potential for harm · D December 16, 2021
Ensure each resident receives an accurate assessment.
Corrected January 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 26, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 26, 2022 · Pharmacy Service
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Potential for harm · D December 16, 2021
Provide and implement an infection prevention and control program.
Corrected January 26, 2022 · Infection Control
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No harm found · C December 16, 2021
Post nurse staffing information every day.
Corrected January 26, 2022 · Nursing and Physician Services
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Potential for harm · D January 24, 2019
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected March 7, 2019 · Resident Rights
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Potential for harm · D January 24, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 7, 2019 · Resident Rights
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Potential for harm · D January 24, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 7, 2019 · Pharmacy Service
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Potential for harm · D January 24, 2019
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected March 7, 2019 · Nutrition and Dietary
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Potential for harm · F January 24, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 7, 2019 · Nutrition and Dietary
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Potential for harm · D January 24, 2019
Provide and implement an infection prevention and control program.
Corrected March 7, 2019 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495242 · certified since May 29, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.