Heritage Care and Rehabilitation Center

501 South Kentucky Ave · Mason City, IA · 50401 · 6414232121

71 certified beds For profit - Corporation Chain: Legacy Healthcare

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 66
Serious harm & abuse 20% 94
Staffing 20% 54
Federal penalties 15% 100
Trend 10% 48
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.303.48 min · 4.1 strong
RN hours / resident-day0.370.55–0.75
Weekend hours / resident-day2.84≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (7 in the current record)

  • Potential for harm · D August 14, 2025

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected September 9, 2025 · Quality of Life and Care

  • Potential for harm · D August 14, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected September 9, 2025 · Quality of Life and Care

  • Potential for harm · E August 14, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected September 9, 2025 · Nutrition and Dietary

  • Potential for harm · E August 14, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 9, 2025 · Nutrition and Dietary

  • Potential for harm · E August 14, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 9, 2025 · Infection Control

  • Actual harm · G June 20, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 8, 2024 · Quality of Life and Care

  • Potential for harm · D June 20, 2024 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 8, 2024 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165367 · certified since October 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.